FAQ

Find answers to frequently asked questions about Glimpse. 

To see all questions, demos, and best practices, please see this doc.

What is Glimpse?

Glimpse is a social platform for back-to-back, 1-on-1 video chats. Bring us to your community! We guarantee the best matches through our unique tagging system. Whether it’s new member orientation, happy hour with best friends, or speed networking at a conference, Glimpse keeps your community engaged, friendly, and connected. 

Is Glimpse right for my community?

If you're looking to foster authentic 1-on-1 connections between members of your community or event, Glimpse is for you. Check out Your Community to learn more about your use cases.

Where can I use Glimpse?

Glimpse is available on web, iOS, and Android

Is Glimpse Free?

Glimpse is free for up to 100 people in a room. 

Why should I get Glimpse Premium?

Premium unlocks a ton of great features for you and your students/employees:

  • Unlimited minutes, members, rooms, and admins

  • Onboarding for your organization (we come and train)

  • 24/7 support

  • Early access to new features

  • Custom features (to an extent)

  • SAML/Shibboleth/SSO Support

How can I invite people to my event?

When you make a Glimpse room, click "copy invite link" and share with invitees. You can also restrict your room to people with a particular email domain in a room's advanced settings.

What do I do while waiting for my next match?

Sometimes there is nobody for you to match with! You may have exhausted all pairings or not be compatible based on your selected tags. Click "wait together" in-between your matches, and serendipitously meet others!

Note: this lobby is only available on a premium plan.

What types of events can I create?

Check out our Blog to see how organizations around the world are using Glimpse to drive engagement, and check out our Hosting Guide for tips on happy hours, networking events, parties, and more! 

How do I play games on Glimpse?

In a video chat, tap the controller icon to open up Minigames!

More coming soon, so stay tuned. Note: these have to be turned on by a room admin in room settings.

How do I customize my photo booth frame?

As a room host you can change the frame available for roomies. Select "edit room", and enable the Photo Booth add-on. Open the dropdown and upload a file with a 16:9 ratio.

add custom frame.gif

How can I use Icebreakers on Glimpse?

In a video chat, tap the lightbulb icon to get an icebreaker question. As the room host, you can choose from pre-made icebreaker packs or type in your own!

My Glimpse video isn't working, what can I do?

Make sure you to turn off your video on Zoom, Google Meet, or MS Teams and try again. Typically, this issue arises because computers running Windows don't allow two video screens at the same time. 

We focus on supporting Glimpse for the latest Chrome, iOS, and Android. If issues persist, please upgrade your browser/OS or reach out to support@joinglimpse.com.

Is Glimpse secure?

Every 1-on-1 chat with Glimpse is End-To-End encrypted with WebRTC, using Twilio to facilitate the connection, meaning your video is only shared with the person you’re talking to. There is no central server for your video, and nothing is ever recorded. 

How do I report someone on Glimpse?

If you’re on web, you can click “report” in the bottom left corner of the video. If you’re on mobile, tap the red flag icon in the bottom right corner. 

Is Glimpse accessible? / Does Glimpse conform to Federal Accessibility Guidelines? (WCAG)

Glimpse is working every day to increase accessibility for our users. Right now, we support level AA of the Web Content Accessibility Guidelines 2.0 and 2.1. 


See our full VPAT report here.